About Apple ID verification.

FAQ-ID：1025
Did you know apart from email and mobile number, you could use your Apple ID to log in to WorkDo?

One thing to note is that because Apple ID uses a private email relay service to generate a random, unique email address that forwards to your personal email, which means the HR tool is unable to bind your account, preventing you from accessing many advanced tools.

Therefore, please bind a valid email address to your account once you have completed the registration process and have the HR Staff bind your account to your employee profile in the HR tool.

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“Log in” and “sign up”.

FAQ-ID：1011 If you don’t have a WorkDo account yet, you can sign up for one in a couple of minutes. Please refer to the topic “How do I sign up for WorkDo” for more information. If you already have a WorkDo account, you can log into your account by entering your mobile number/email and password[…]

About Facebook verification.

FAQ-ID：1012 Did you know apart from email and mobile number, you could use your Facebook account to log in to WorkDo? Simply set up your Facebook account as a federated account and bind it to your WorkDo account for quicker log-ins! Sign Up Your WorkDo Account Using Facebook Plan：All plans Permission：All users Interface：AppWeb Instructions： Set[…]

About WeChat verification.

FAQ-ID：1014 Did you know apart from email and mobile number, you could use your WeChat account to log in to WorkDo? Simply set up your WeChat account as a federated account and bind it to your WorkDo account for quicker log-ins! Sign Up Your WorkDo Account Using WeChat Plan：All plans Permission：All users Interface： AppWeb[…]

About Google verification.

FAQ-ID：1013Did you know apart from email and mobile number, you could use your Google account to log in to WorkDo? Simply set up your Google account as a federated account and bind it to your WorkDo account for quicker log-ins! Sign Up Your WorkDo Account Using Google Plan：All plans Permission：All users Interface：AppWeb Steps： Set up[…]

My device is unable to receive verification SMS.

FAQ-ID：1015 In most cases, if your device cannot receive verification SMS are likely due to: You are using a tablet that only has Wi-Fi connectivity. Your device doesn’t have a SIM card, or the SIM card is invalid. Your device is set to block business SMS. If your device is unable to receive SMS, you[…]

Problem logging in?

FAQ-ID：1018
Forget your password?

If you can’t log in your account, please make sure your login account and password are both correct entered. If you forgot your password, you could tap Forgot Password and follow the instructions to reset your password and log in again. […]

Didn’t receive the verification SMS.

FAQ-ID：1016Typically, when you sign up for WorkDo using a mobile number, email, via federated accounts or bind your account to the company email domain, the system will automatically send a verification SMS to your device. If you did not receive the verification SMS for any reason, please follow the instructions below for troubleshooting. Fail to[…]

How to log out of WorkDo?

FAQ-ID：1022 You don’t have to log out of WorkDo, because WorkDo supports multi-device login, if you use a new device to log in to your WorkDo account, everything will be synced up and up-to-date. But if you really intend to log out, please follow the steps below. Log Out of WorkDo Plan：All plans Permission：All users[…]

Start WorkDo in 5 steps.

FAQ-ID：1019
Not sure what to do after registration? Take it easy, now we’ll show how to get your workplace up and running in 5 simple steps! […]