FAQ-ID：1071
You may update the credit card so long you are the workplace admin. Simply go to the Credit Card Info to add, change or remove the credit card information.
Plan：
All plans
Permission：
Member Workplace admin
Interface： Android App Web
Update Credit Card Information
- Enter the Workplace Settings.
- Click Credit Card Info.
- Android App │ Scroll down to the Payment section and click the Credit Card Info.
- Web │ Click Payment in the Advanced section and select Credit Card Info.
- Click Add a Credit Card or Change Credit Cards if you already had one on file (* Must be filled).
- Card Number
- Expiration Date
- Card Security Code (CVV)
- Cardholder
- Click Confirm to finish.
Remove a Credit Card on File
- Enter the Workplace Settings.
- Click Credit Card Info.
- Android App │ Scroll down to the Payment section and click the Credit Card Info.
- Web │ Click Payment in the Advanced section and select Credit Card Info.
- Click the unlink icon next to the credit card to remove this card.
- Confirm the action to remove.
Reminders
- The billing information cannot be updated using iPhone, if you are an iPhone user, please use the web version to update it.
- Any changes made to the billing information will be reflected on the next payment date.
- If you are using a paid plan and there is no credit card on file for automatic subscription renewal, your workplace will be downgraded to the free plan 14 days after the renewal date.