FAQ-ID：1002 Does WorkDo retain the messages, posts and records of resigned employees? For a virtual workspace to operate seamlessly, it is important to know how data is being handled, especially for resigned employees. Fortunately, you came to the right place! When employees are suspended, terminated even deleted, so long they haven’t left the workplace, all[…]
FAQ-ID：1166
Don’t worry! Employee attendance is tied to the work hours set in the HR tool, and once you understand how everything is close-knit and works, you’ll come to appreciate the flexibility WorkDo offers.
Employees’ clock in/out screens will not show that they are not required to clock in/out even though they have applied for leaves, considering the fact that they could still cancel or withdraw the requests at the last minute.
As such, in the attendance report, when employees did not clock in/out in accordance with agreed work hours set in the HR tool, then they will be marked absent. […]
FAQ-ID：1034
Typically, the company benefits are paused for employees who are on leave without pay (LWOP). So how to process employees who are on leave without pay in WorkDo?
Employee tenure will be paused for those who are on leave without pay. And, for workplaces that have enabled Leave Pro, it will stop delving out leaves for them. So this is a necessary and important setting that the workplace HR staff must know!
If you have a leave type for leave without pay for your team to select, or the employee has formally filed a request for taking leave without pay, it is still strongly recommended that you set the employee status to suspend through the HR tool to accurately reflect this change.
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FAQ-ID：1001
Of course! You may use a different nickname and profile picture for different workplaces for different kinds of collaborations for different scenarios.
FAQ-ID：1155
When employees left the workplace on their own or were removed by the workplace HR Staff, they can no longer access the workplace data and files. As such, when employees resign from their posts, the HR Staff must verify their last day of work then remove them from the workplace or ask them to leave the workplace.
However, should you accidentally removed an employee or they left the workplace by mistake, here’s how you can rectify it!
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FAQ-ID：1024
Can I change my login email or mobile number?
The mobile number I used to register WorkDo is no longer in use, can I change it?
The workplace HR Staff asked me to change my registered email/mobile number to join the workplace. How do I do that?
If you need to change or update your log in account, choose any one of the below methods to do so! […]
FAQ-ID：1157
It is possible that duplicated employee profiles got created during your trial period trying to bring employees into your workplace. “So how do I delete the duplicated profiles?” you ask. Well, just change the status of the profiles to Suspend or Terminate then you can delete the profiles for good.
If an employee’s profile has been deleted but he/she has not left the workplace, then he/she can only use the basic tools from this point on; all other advanced tools that require an employee profile to function will be locked. However, said employee’s past records and data will be kept for perusal.
Under normal circumstances, every employee only has one employee profile, and the workplace HR Staff could change the profile status accordingly to reflect the employment status.
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FAQ-ID：1104
It is common practice to upload and share files as references with your team in modern workplaces, so what are the file upload size and limitations? And is it better to attach files in tool posts or use the Files tool instead?
Well, let’s find out! […]
FAQ-ID：1030
If you want to keep the workplace-level chatroom free from employee chatters and use it only for company-wide announcements only, there is an option for that!
When the setting is turned on, only workplace admins are allowed to freely use the workplace-level chatroom. But please note that, although employees are not allowed to send texts, photos, videos, locations, and stickers in the workplace-level chatroom, they are still free to create group chatrooms to communicate and collaborate as normal.
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FAQ-ID：1069
The workplace storage is for your team to upload and share files, photos, videos among the team, and the storage space provided should be more than sufficient for every workplace.
But in case you would like to know how much storage space is used for your workplace, please follow the steps below to ascertain your workplace’s storage space. […]