FAQ-ID：1024
Can I change my login email or mobile number?
The mobile number I used to register WorkDo is no longer in use, can I change it?
The workplace HR Staff asked me to change my registered email/mobile number to join the workplace. How do I do that?
If you need to change or update your log in account, choose any one of the below methods to do so! […]
FAQ-ID：1025
Did you know apart from email and mobile number, you could use your Apple ID to log in to WorkDo?
One thing to note is that because Apple ID uses a private email relay service to generate a random, unique email address that forwards to your personal email, which means the HR tool is unable to bind your account, preventing you from accessing many advanced tools.
Therefore, please bind a valid email address to your account once you have completed the registration process and have the HR Staff bind your account to your employee profile in the HR tool.
FAQ-ID：1011 If you don’t have a WorkDo account yet, you can sign up for one in a couple of minutes. Please refer to the topic “How do I sign up for WorkDo” for more information. If you already have a WorkDo account, you can log into your account by entering your mobile number/email and password[…]
FAQ-ID：1012 Did you know apart from email and mobile number, you could use your Facebook account to log in to WorkDo? Simply set up your Facebook account as a federated account and bind it to your WorkDo account for quicker log-ins! Sign Up Your WorkDo Account Using Facebook Plan：All plans Permission：All users Interface：AppWeb Instructions： Set[…]
FAQ-ID：1014 Did you know apart from email and mobile number, you could use your WeChat account to log in to WorkDo? Simply set up your WeChat account as a federated account and bind it to your WorkDo account for quicker log-ins! Sign Up Your WorkDo Account Using WeChat Plan：All plans Permission：All users Interface： AppWeb[…]
FAQ-ID：1013Did you know apart from email and mobile number, you could use your Google account to log in to WorkDo? Simply set up your Google account as a federated account and bind it to your WorkDo account for quicker log-ins! Sign Up Your WorkDo Account Using Google Plan：All plans Permission：All users Interface：AppWeb Steps： Set up[…]
FAQ-ID：1015 In most cases, if your device cannot receive verification SMS are likely due to: You are using a tablet that only has Wi-Fi connectivity. Your device doesn’t have a SIM card, or the SIM card is invalid. Your device is set to block business SMS. If your device is unable to receive SMS, you[…]
FAQ-ID：1016Typically, when you sign up for WorkDo using a mobile number, email, via federated accounts or bind your account to the company email domain, the system will automatically send a verification SMS to your device. If you did not receive the verification SMS for any reason, please follow the instructions below for troubleshooting. Fail to[…]
FAQ-ID：1010 You could create your WorkDo account using a valid email address or a mobile number. In addition, to avoid the wrong person from joining your workplace, certain invite actions do require a designated email or mobile number upon signing up. Plan： All plans Permission： All users Interface： App Web │ Email Sign Up[…]
FAQ-ID：1023
When you use an email address or a mobile number to sign up for WorkDo, you will be asked to create a password. For security and privacy reasons, this password is also used in the Payroll tool when viewing your payslips.
Please refer to this FAQ to reset your password if you forgot it.
If you used a federated account such as Google, Facebook, Apple ID or WeChat to sign up for WorkDo, you must log in to WorkDo via your preferred federated account. Those who like additional security could then bind an email or a mobile number and set a personal password.
Please follow the instructions below to update your password.
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