FAQ-ID：1061
Is WorkDo for internal use only? What if I would like to use WorkDo with clients, customers and partners? But I can’t allow them to access company documents and data, so what do I do?
We understand your concern, a situation like this is exactly what WorkDo Network is for! Just add them as buddies in WorkDo Network and you can use WorkDo with your clients the same way you do internally!
This FAQ will answer 3 questions about WorkDo Network.
- Do groups in WorkDo Network work the same way as groups in the workplace?
- Can I create groups in WorkDo Network? How?
- How do I invite clients, customers and partners to the groups?
1 │ Do groups in WorkDo Network work the same way as groups in the workplace?
Much like you create groups to collaborate in a WorkDo internally, you too, can collaborate in groups using the WorkDo Network externally.
Tools like Tasks, Events, Announcements, Notes, Polls and other basic tools are available for you and your clients to communicate and collaborate. In WorkDo Network, your joint effort will be more productive and seamless.
2 │ Can I create groups in WorkDo Network? How?
Of course! You can create groups in WorkDo Network, simply switch between the workplace and WorkDo Network to collaborate internally and externally.
Group Creation in WorkDo Network
Steps：
- Switch to WorkDo Network.
- Click Create Group.
- Fill out all required information: Group Name, Group Description, Image.
- Click Done to finish.
- Web │ Once you are in the group wall page it means you have created a group successfully.
- App
- A prompt will pop up asking to set the group privacy and it is recommended that you do it now before bring people into the group.
- Click Next to invite members to your group.
- Once you are in the group wall page it means you have created a group successfully.
3 │ How do I invite clients, customers and partners to the groups?
Due to the sensitive nature, all groups in WorkDo Network are private. Users have to be invited by the group admins or members to join the groups.
Plan：
All plans
Permission：
Group members Group admins
Device： App Web
Invite Group Members via QR Code or Invite Link
- Enter the Group Settings page.
- Click Group QR Code.
- Select sharing method.
- Display QR Code
Display the group QR code for scanning to join the group when your clients, customers or partners are right next to you. - Save QR Code
Save the group QR code to your device and share it with other people to join the group. Right-click the mouse and select save the image if you are using the web version. - Copy Link
A link corresponds to the QR code will be generated that can be copied and shared with the preferred people to join the group. - Update QR Code
In rare situations, you may want to get a new QR Code, simply click the
icon and click the icon to update it.
- Display QR Code
Invite Group Members via Add Members Function
- Enter the Group Settings page.
- Click Add Members.
- Select an invite method.
- From groups │ Select members from other groups to join the current group.
- From buddies │ Select your buddies to join the current group.
- Scan the QR Code │ An App-only feature. Present the QR code for scanning to join the group.
- Search Do-ID │ Search a member via their Do-ID to join the group.
Reminders
- Upon joining a group in WorkDo Network, all public information is available to the members, unless otherwise mentioned by the post creators.
- The Auto Accept function in the Personal Settings determines whether a member would automatically accept invites or requires their approvals.
Relevant Questions
Why can’t I add buddies using their User ID, email or mobile number?
Workplaces, groups, buddies? Use each level to your advantage.
Send messages.
Switch between workplace and WorkDo Network.
Use WorkDo Network with your customers!
What is WorkDo Network?
How to add admins to workplaces or groups?
How do I delete a group?