FAQ-ID：1024
Can I change my login email or mobile number?
The mobile number I used to register WorkDo is no longer in use, can I change it?
The workplace HR Staff asked me to change my registered email/mobile number to join the workplace. How do I do that?
If you need to change or update your log in account, choose any one of the below methods to do so!
Change Registered Account
1 │ Change registered account? Why not bind another account instead?
WorkDo allows account binding, so you can create a joint account by simply adding another account you want to use for login.
Use federated account for faster log in.
2 │ Can’t join the workplace? Please bind the account that was designated by the workplace HR Staff.
When the HR Staff invited you to join the workplace via a designated email or mobile number, your account must bind that email or mobile number in order to accept the invitation and join the workplace.
What happens if my WorkDo registration account differs from my Workplace Verification Account?
3 │ Make sure you have bound the new account before deleting the old ones.
The system will send the account verification code to your registered email/mobile number, so be sure that you have successfully added your new login email/mobile number before deleting the old emails or mobile number.
How do I unlink login accounts?
4 │ How do I receive system notification emails when I registered using a mobile number?
If the HR tool is disabled in your workplace, you can add an email as your login account to receive system notification emails; if the HR tool is enabled in your workplace, simply ask the HR Staff to update your login emails to receive the system notification emails.