{"id":6923,"date":"2021-08-18T03:34:44","date_gmt":"2021-08-18T03:34:44","guid":{"rendered":"https:\/\/portal.workdo.co\/en\/?post_type=ufaq&#038;p=6923"},"modified":"2022-06-05T05:18:27","modified_gmt":"2022-06-05T05:18:27","slug":"1045","status":"publish","type":"ufaq","link":"https:\/\/portal.workdo.com.cn\/en\/ufaqs\/1045\/","title":{"rendered":"Why do some of the leave requests are automatically escalated?"},"content":{"rendered":"<p><span style=\"color: #aaaaaa;\">FAQ-ID\uff1a1045<\/span><\/p>\n<p><span>If you approve a leave request and it still got escalated, it&#8217;s most likely that it has met the criteria of auto-escalate rules.<\/span><\/p>\n<p>There are auto-escalation rules in Leave Pro that will escalate the requests to the upper management when the rules are met.<\/p>\n<p>The auto-escalation rules are set to ensure that the workplace management is aware when employees are taking long leaves, so the company can better allocate its resources. If you are a workplace manager, you may ask the HR Staff of Leave Pro to verify or change the rules of auto-escalation.<\/p>\n<p><!--more--><\/p>\n<div class=\"secondary\">\n<h5>Long Leave Auto-Escalation Rules<\/h5>\n<div class=\"icon\">Plan\uff1a<span class=\"disable\">Free<\/span><span class=\"active\"><a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/pricing\/\" target=\"_blank\" rel=\"noopener noreferrer\">Paid<\/a><\/span><\/div>\n<div class=\"icon\">Permission\uff1a<span class=\"disable\">Member<\/span><span class=\"disable\"><a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1064\/\" target=\"_blank\" rel=\"noopener noreferrer\">Workplace Admin<\/a><\/span><span class=\"active\"><a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1116\/\" target=\"_blank\" rel=\"noopener noreferrer\">Tool Admin<\/a><\/span><\/div>\n<div class=\"icon\">Role\uff1a<span class=\"disable\">Employee<\/span><span class=\"disable\">Manager<\/span><span class=\"active\">HR Staff<\/span><span class=\"disable\">HR Viewer<\/span><\/div>\n<div class=\"icon\">Interface\uff1a<span class=\"disable\">App<\/span><span class=\"active\">Web<\/span><\/div>\n<p>Steps\uff1a<\/p>\n<ol>\n<li><a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1111\/\" target=\"_blank\" rel=\"noopener noreferrer\">Switch to the Leave Pro tool<\/a>.<\/li>\n<li>Click General Settings.<\/li>\n<li>Click the Edit button under the Schedule tab.<\/li>\n<li>Set the long leave rules.\n<ul>\n<li><b>Long Leave Threshold<\/b><br \/>\nWhen a leave request meets this number, it is considered as a long leave and will automatically got escalated.<\/li>\n<li><b>Advance Notice (Long Leave)<\/b><br \/>\nFill in the number of days that is required for advance notice when employees take long leaves.<br \/>\nWhen employees request for long leaves at a short notice, the leave requests will be marked as &#8220;urgent&#8221;.<br \/>\nExample\uff1aWhen 5 is entered, employees who apply for long leaves under a 5-day notice will be marked as &#8220;urgent&#8221;.<\/li>\n<li><b>Auto Escalate for Long Leave<\/b><br \/>\nYes \u2502 Long leaves will be automatically escalated when the first-line managers approve them.<br \/>\nNo \u2502 Automatic escalation is not required. When first-line managers approve them, the process is completed.<\/li>\n<\/ul>\n<\/li>\n<li>Click the Save button the complete.<\/li>\n<\/ol>\n<\/div>\n<p>&nbsp;<\/p>\n<div>\n<h5><img src=\"https:\/\/portal.workdo.co\/wp-content\/uploads\/2018\/07\/ic-price-lightning-yellow-24.png\">Reminder<\/h5>\n<ul>\n<li>The <a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1153\/\" target=\"_blank\" rel=\"noopener noreferrer\">leave request approval flow<\/a> is set in the employee profiles of the HR tool.<\/li>\n<\/ul>\n<\/div>\n<div class=\"secondary\">\n<h5>Relevant Questions<\/h5>\n<p><a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1153\/\" target=\"_blank\" rel=\"noopener noreferrer\">What&#8217;s leave request approval flow?<\/a><br \/>\n<a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1174\/\" target=\"_blank\" rel=\"noopener noreferrer\">What\u2019s the difference between approving and escalating requests?<\/a><br \/>\n<a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1085\/\" target=\"_blank\" rel=\"noopener noreferrer\">Can I batch-approve request forms?<\/a><br \/>\n<a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1017\/\" target=\"_blank\" rel=\"noopener noreferrer\">The Leave Pro tool setup.<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>FAQ-ID\uff1a1045 If you approve a leave request and it still got escalated, it&#8217;s most likely that it has met the criteria of auto-escalate rules. There are auto-escalation rules in Leave Pro that will escalate the requests to the upper management when the rules are met. The auto-escalation rules are set to ensure that the workplace<a href=\"https:\/\/portal.workdo.com.cn\/en\/ufaqs\/1045\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":18,"comment_status":"closed","ping_status":"closed","template":"","ufaq-category":[900],"ufaq-tag":[1030,1168,1044,1115,1348,1071,1043,1045,1116,1130,1020,1331,734,1041,1039,1029],"_links":{"self":[{"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/ufaq\/6923"}],"collection":[{"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/ufaq"}],"about":[{"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/types\/ufaq"}],"author":[{"embeddable":true,"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/comments?post=6923"}],"wp:attachment":[{"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/media?parent=6923"}],"wp:term":[{"taxonomy":"ufaq-category","embeddable":true,"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/ufaq-category?post=6923"},{"taxonomy":"ufaq-tag","embeddable":true,"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/ufaq-tag?post=6923"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}