{"id":6904,"date":"2021-07-27T14:19:55","date_gmt":"2021-07-27T14:19:55","guid":{"rendered":"https:\/\/portal.workdo.co\/en\/?post_type=ufaq&#038;p=6904"},"modified":"2022-06-05T04:33:16","modified_gmt":"2022-06-05T04:33:16","slug":"1165","status":"publish","type":"ufaq","link":"https:\/\/portal.workdo.com.cn\/en\/ufaqs\/1165\/","title":{"rendered":"How to help employees post clock?"},"content":{"rendered":"<p><span style=\"color: #aaaaaa;\">FAQ-ID\uff1a1165<\/span><br \/>\nIs there an employee who is unable to post clock?<\/p>\n<p>Please verify that whether the employee has been included in the list of employees who are required to clock as described in the <a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/www.workdo.co\/Info\/DocsUserGuideCcn\/en\" target=\"_blank\" rel=\"noopener noreferrer\">STEP 2-b of the Attendance Tool Manual<\/a>.<\/p>\n<p>Secondly, please be sure that you have followed all the necessary procedures to properly set up each newly onboarded employee allowing them to gain access to all the tools and features, including the post clock function right away.<\/p>\n<p>If you have missed the timing on the aforementioned solutions, then your final resort is to create a blank record then <a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1162\/\" target=\"_blank\" rel=\"noopener noreferrer\">ask the employee to post clock<\/a> or <a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1167\/\" target=\"_blank\" rel=\"noopener noreferrer\">post clock for the employees<\/a> yourself to make up for the missed attendance records.<!--more--><\/p>\n<div class=\"secondary\">\n<h5>Post Clock for Employees \/ Attendance Record Adjustement<\/h5>\n<div class=\"icon\">Plan\uff1a<span class=\"disable\">Free<\/span><span class=\"active\"><a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/pricing\/\" target=\"_blank\" rel=\"noopener noreferrer\">Paid<\/a><\/span><\/div>\n<div class=\"icon\">Permission\uff1a<span class=\"disable\">Member<\/span><span class=\"disable\"><a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1064\/\" target=\"_blank\" rel=\"noopener noreferrer\">Workplace admin<\/a><\/span><span class=\"active\"><a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1116\/\" target=\"_blank\" rel=\"noopener noreferrer\">Tool admin<\/a><\/span><\/div>\n<div class=\"icon\">Role\uff1a<span class=\"disable\">Employee<\/span><span class=\"disable\">Manager<\/span><span class=\"active\">HR Viewer<\/span><\/div>\n<div class=\"icon\">Interface\uff1a<span class=\"active\">App<\/span><span class=\"active\">Web<\/span><\/div>\n<p>Steps\uff1a<\/p>\n<ol>\n<li><a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1111\/\" target=\"_blank\" rel=\"noopener noreferrer\">Switch to the Attendance tool<\/a>.<\/li>\n<li>Click Management &gt; Modify Record.<\/li>\n<li>Clreate a record.\n<ul>\n<li>App \u2502 Click the <img loading=\"lazy\" class=\"alignnone size-full wp-image-3680\" src=\"https:\/\/portal.workdo.co\/wp-content\/uploads\/2020\/06\/Icon-05-Create.png\" alt=\"\" width=\"24\" height=\"24\" data-wp-pid=\"3680\"> icon.<\/li>\n<li>Web \u2502 Click the + Create button.<\/li>\n<\/ul>\n<\/li>\n<li>Fill out the information (<span style=\"color: #ff0000;\"><b>* <\/b><\/span>must be filled)<span style=\"color: #ff0000;\"><b>&nbsp;<\/b><\/span>\n<ul>\n<li>Employee<\/li>\n<li>Punch Date<br \/>\nSelectable only up to the onboard date of the employee.<\/li>\n<li>Absent Type<\/li>\n<\/ul>\n<\/li>\n<li>Click Save to finish.<\/li>\n<li><a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1162\/\" target=\"_blank\" rel=\"noopener noreferrer\">Ask the employee to post clock<\/a> or <a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1167\/\" target=\"_blank\" rel=\"noopener noreferrer\">post clock for him\/her<\/a>.<\/li>\n<\/ol>\n<\/div>\n<p>&nbsp;<\/p>\n<div>\n<h5><img src=\"https:\/\/portal.workdo.co\/wp-content\/uploads\/2018\/07\/ic-price-lightning-yellow-24.png\">Reminders<\/h5>\n<ul>\n<li>Use the function to create blank records for employees to clock on non-routine workdays.<\/li>\n<li>When a blank record has created, it still needs to comply to the <a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1162\/\" target=\"_blank\" rel=\"noopener noreferrer\">Post Clock Allowance<\/a> limit set by the HR Staff.\u3002<\/li>\n<\/ul>\n<\/div>\n<div class=\"secondary\">\n<h5>Relevant Questions<\/h5>\n<p><a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1162\/\" target=\"_blank\" rel=\"noopener noreferrer\">I forgot to clock-in or clock-out. What do I do?<\/a><br \/>\n<a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1161\/\" target=\"_blank\" rel=\"noopener noreferrer\">Set a post clock deadline.<\/a><br \/>\n<a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1167\/\" target=\"_blank\" rel=\"noopener noreferrer\">Attendance record adjustment.<\/a><br \/>\n<a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1168\/\" target=\"_blank\" rel=\"noopener noreferrer\">How come I cannot clock in\/out?<\/a><br \/>\n<a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1113\/\" target=\"_blank\" rel=\"noopener noreferrer\">Why do I have limited tool access?<\/a><br \/>\n<a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1159\/\" target=\"_blank\" rel=\"noopener noreferrer\">The Attendance tool setup.<\/a><br \/>\n<a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1151\/\" target=\"_blank\" rel=\"noopener noreferrer\">The HR tool setup.<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>FAQ-ID\uff1a1165 Is there an employee who is unable to post clock? Please verify that whether the employee has been included in the list of employees who are required to clock as described in the STEP 2-b of the Attendance Tool Manual. Secondly, please be sure that you have followed all the necessary procedures to properly<a href=\"https:\/\/portal.workdo.com.cn\/en\/ufaqs\/1165\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":18,"comment_status":"closed","ping_status":"closed","template":"","ufaq-category":[557],"ufaq-tag":[1343,1050,1335,1322,1339,1340,1338,1336,1344,1337,694,1039],"_links":{"self":[{"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/ufaq\/6904"}],"collection":[{"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/ufaq"}],"about":[{"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/types\/ufaq"}],"author":[{"embeddable":true,"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/comments?post=6904"}],"wp:attachment":[{"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/media?parent=6904"}],"wp:term":[{"taxonomy":"ufaq-category","embeddable":true,"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/ufaq-category?post=6904"},{"taxonomy":"ufaq-tag","embeddable":true,"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/ufaq-tag?post=6904"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}