{"id":6870,"date":"2021-07-14T07:46:44","date_gmt":"2021-07-14T07:46:44","guid":{"rendered":"https:\/\/portal.workdo.co\/en\/?post_type=ufaq&#038;p=6870"},"modified":"2022-05-23T18:48:38","modified_gmt":"2022-05-23T18:48:38","slug":"1024","status":"publish","type":"ufaq","link":"https:\/\/portal.workdo.com.cn\/en\/ufaqs\/1024\/","title":{"rendered":"Can I change my login email or mobile number?"},"content":{"rendered":"<p><span style=\"color: #aaaaaa;\">FAQ-ID\uff1a1024<\/span><br \/>\nCan I change my login email or mobile number?<br \/>\nThe mobile number I used to register WorkDo is no longer in use, can I change it?<br \/>\nThe workplace HR Staff asked me to change my registered email\/mobile number to join the workplace. How do I do that?<\/p>\n<p><span>If you need to change or update your log in account, choose any one of the below methods to do so!<\/span><!--more--><\/p>\n<div class=\"secondary\">\n<h5>Change Registered Account<\/h5>\n<div class=\"icon\">Plan\uff1a<span class=\"active\"><a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/pricing\/\" target=\"_blank\" rel=\"noopener noreferrer\">All plans<\/a><\/span><\/div>\n<div class=\"icon\">Permission\uff1a<span class=\"active\"><a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1064\/\" target=\"_blank\" rel=\"noopener noreferrer\">All users<\/a><\/span><\/div>\n<div class=\"icon\">Interface\uff1a<span class=\"active\">App<\/span><span class=\"active\">Web<\/span><\/div>\n<p><b>1 \u2502 Change registered account? Why not bind another account instead?<\/b><br \/>\nWorkDo allows account binding, so you can create a joint account by simply adding another account you want to use for login.<\/p>\n<p><a id=\"faqs-link\" class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1033\/\" target=\"_blank\" rel=\"noopener noreferrer\">Use federated account for faster log in.<\/a><\/p>\n<p><b>2 \u2502 Can&#8217;t join the workplace? Please bind the account that was designated by the workplace HR Staff.<\/b><br \/>\nWhen the HR Staff invited you to join the workplace via a designated email or mobile number, your account must bind that email or mobile number in order to accept the invitation and join the workplace.<\/p>\n<p><a id=\"faqs-link\" class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1028\/\" target=\"_blank\" rel=\"noopener noreferrer\">What happens if my WorkDo registration account differs from my Workplace Verification Account?<\/a><\/p>\n<p><b>3 \u2502 Make sure you have bound the new account before deleting the old ones.<\/b><br \/>\nThe system will send the account verification code to your registered email\/mobile number, so be sure that you have successfully added your new login email\/mobile number before deleting the old emails or mobile number.<\/p>\n<p><a id=\"faqs-link\" class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1029\/\" target=\"_blank\" rel=\"noopener noreferrer\">How do I unlink login accounts?<\/a><\/p>\n<p><b>4 \u2502 How do I receive system notification emails when I registered using a mobile number?<\/b><br \/>\nIf the HR tool is disabled in your workplace, you can add an email as your login account to receive system notification emails; if the HR tool is enabled in your workplace, simply ask the HR Staff to update your login emails to receive the system notification emails.<\/p>\n<p><a id=\"faqs-link\" class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1097\/\" target=\"_blank\" rel=\"noopener noreferrer\">Receive email notifications.<\/a><\/p>\n<\/div>\n<div class=\"secondary\">\n<h5>Relevant Questions<\/h5>\n<p><a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1016\/\" target=\"_blank\" rel=\"noopener noreferrer\">Didn\u2019t receive the verification SMS.<\/a><br \/>\n<a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1097\/\" target=\"_blank\" rel=\"noopener noreferrer\">Receive email notifications.<\/a><br \/>\n<a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1008\/\" target=\"_blank\" rel=\"noopener noreferrer\">WorkDo web general navigation.<\/a><br \/>\n<a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1007\/\" target=\"_blank\" rel=\"noopener noreferrer\">WorkDo app general navigation.<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>FAQ-ID\uff1a1024 Can I change my login email or mobile number? The mobile number I used to register WorkDo is no longer in use, can I change it? The workplace HR Staff asked me to change my registered email\/mobile number to join the workplace. How do I do that? If you need to change or update<a href=\"https:\/\/portal.workdo.com.cn\/en\/ufaqs\/1024\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":18,"comment_status":"closed","ping_status":"closed","template":"","ufaq-category":[43],"ufaq-tag":[1061,1268,1025,1269,1270,1019],"_links":{"self":[{"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/ufaq\/6870"}],"collection":[{"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/ufaq"}],"about":[{"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/types\/ufaq"}],"author":[{"embeddable":true,"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/comments?post=6870"}],"wp:attachment":[{"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/media?parent=6870"}],"wp:term":[{"taxonomy":"ufaq-category","embeddable":true,"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/ufaq-category?post=6870"},{"taxonomy":"ufaq-tag","embeddable":true,"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/ufaq-tag?post=6870"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}