{"id":6809,"date":"2021-06-14T05:54:57","date_gmt":"2021-06-14T05:54:57","guid":{"rendered":"https:\/\/portal.workdo.co\/en\/?post_type=ufaq&#038;p=6809"},"modified":"2022-02-24T03:25:28","modified_gmt":"2022-02-24T03:25:28","slug":"1071","status":"publish","type":"ufaq","link":"https:\/\/portal.workdo.com.cn\/en\/ufaqs\/1071\/","title":{"rendered":"Credit card information update."},"content":{"rendered":"<p><span style=\"color: #aaaaaa;\">FAQ-ID\uff1a1071<\/span><br><b><span>You may update the credit card so long you are the workplace admin. Simply go to the Credit Card Info to add, change or remove the credit card information.<\/span><\/b><!--more--><\/p>\n<p>Plan\uff1a<img loading=\"lazy\" class=\"alignnone size-full wp-image-3680\" src=\"https:\/\/portal.workdo.co\/wp-content\/uploads\/2019\/01\/ic-circle-tick-active.png\" alt=\"\" width=\"24\" height=\"24\" data-wp-pid=\"3680\"> <a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/pricing\/\" target=\"_blank\" rel=\"noopener noreferrer\">All plans<\/a><\/p>\n<p>Permission\uff1a<img loading=\"lazy\" class=\"alignnone size-full wp-image-3680\" src=\"https:\/\/portal.workdo.co\/wp-content\/uploads\/2019\/01\/ic-circle-disable.png\" alt=\"\" width=\"24\" height=\"24\" data-wp-pid=\"3680\"> Member&nbsp; &nbsp;<img loading=\"lazy\" class=\"alignnone size-full wp-image-3680\" src=\"https:\/\/portal.workdo.co\/wp-content\/uploads\/2019\/01\/ic-circle-tick-active.png\" alt=\"\" width=\"24\" height=\"24\" data-wp-pid=\"3680\"> <a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1064\/\" target=\"_blank\" rel=\"noopener noreferrer\">Workplace admin<\/a><\/p>\n<p>Interface\uff1a<img loading=\"lazy\" class=\"alignnone size-full wp-image-3680\" src=\"https:\/\/portal.workdo.co\/wp-content\/uploads\/2019\/01\/ic-circle-tick-active.png\" alt=\"\" width=\"24\" height=\"24\" data-wp-pid=\"3680\"> Android&nbsp;App&nbsp; &nbsp;<img loading=\"lazy\" class=\"alignnone size-full wp-image-3680\" src=\"https:\/\/portal.workdo.co\/wp-content\/uploads\/2019\/01\/ic-circle-tick-active.png\" alt=\"\" width=\"24\" height=\"24\" data-wp-pid=\"3680\"> Web<\/p>\n<div class=\"secondary\">\n<h5>Update Credit Card Information<\/h5>\n<ol>\n<li><a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1158\/\" target=\"_blank\" rel=\"noopener noreferrer\">Enter the Workplace Settings<\/a>.<\/li>\n<li>Click Credit Card Info.\n<ul>\n<li>Android App \u2502 Scroll down to the Payment section and click the Credit Card Info.<\/li>\n<li>Web \u2502 Click Payment in the Advanced section and select Credit Card Info.<\/li>\n<\/ul>\n<\/li>\n<li>Click Add a Credit Card or Change Credit Cards if you already had one on file (<span style=\"color: #ff0000;\"><b>* <\/b><\/span>Must be filled).\n<ul>\n<li>Card Number<\/li>\n<li>Expiration Date<\/li>\n<li>Card Security Code (CVV)<\/li>\n<li>Cardholder<\/li>\n<\/ul>\n<\/li>\n<li>Click Confirm to finish.<\/li>\n<\/ol>\n<\/div>\n<div class=\"secondary\">\n<h5>Remove a Credit Card on File<\/h5>\n<ol>\n<li><a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1158\/\" target=\"_blank\" rel=\"noopener noreferrer\">Enter the Workplace Settings<\/a>.<\/li>\n<li>Click Credit Card Info.\n<ul>\n<li>Android App \u2502 Scroll down to the Payment section and click the Credit Card Info.<\/li>\n<li>Web \u2502 Click Payment in the Advanced section and select Credit Card Info.<\/li>\n<\/ul>\n<\/li>\n<li>Click the unlink icon next to the credit card to remove this card.<\/li>\n<li>Confirm the action to remove.<\/li>\n<\/ol>\n<\/div>\n<p>&nbsp;<\/p>\n<div>\n<h5><img src=\"https:\/\/portal.workdo.co\/wp-content\/uploads\/2018\/07\/ic-price-lightning-yellow-24.png\">Reminders<\/h5>\n<ul>\n<li>The billing information cannot be updated using iPhone, if you are an iPhone user, please use the web version to update it.<\/li>\n<li>Any changes made to the billing information will be reflected on the next payment date.<\/li>\n<li>If you are using a paid plan and there is no credit card on file for automatic subscription renewal, your workplace will be downgraded to the free plan 14 days after the renewal date.<\/li>\n<\/ul>\n<\/div>\n<div class=\"secondary\">\n<h5>Relevant Questions<\/h5>\n<p><a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1072\/\" target=\"_blank\" rel=\"noopener noreferrer\">Monthly or yearly payment plan? What\u2019s WorkDo\u2019s billing policy?<\/a><br><a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1133\/\" target=\"_blank\" rel=\"noopener noreferrer\">The payment failed, how do I resolve it?<\/a><br><a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1070\/\" target=\"_blank\" rel=\"noopener noreferrer\">Billing information update.<\/a><br><a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/pricing\/\" target=\"_blank\" rel=\"noopener noreferrer\">What is the difference between the free plan and one of the paid plans?<\/a><br><a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1004\/\" target=\"_blank\" rel=\"noopener noreferrer\">How do I subscribe to a paid plan?<\/a><\/p>\n<\/div>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>FAQ-ID\uff1a1071You may update the credit card so long you are the workplace admin. Simply go to the Credit Card Info to add, change or remove the credit card information.<\/p>\n","protected":false},"author":18,"comment_status":"closed","ping_status":"closed","template":"","ufaq-category":[811],"ufaq-tag":[1128,1127,1129],"_links":{"self":[{"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/ufaq\/6809"}],"collection":[{"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/ufaq"}],"about":[{"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/types\/ufaq"}],"author":[{"embeddable":true,"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/comments?post=6809"}],"wp:attachment":[{"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/media?parent=6809"}],"wp:term":[{"taxonomy":"ufaq-category","embeddable":true,"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/ufaq-category?post=6809"},{"taxonomy":"ufaq-tag","embeddable":true,"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/ufaq-tag?post=6809"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}