{"id":1138,"date":"2017-02-03T08:42:50","date_gmt":"2017-02-03T08:42:50","guid":{"rendered":"https:\/\/portal.workdo.co\/en\/?post_type=ufaq&#038;p=1138"},"modified":"2022-05-19T09:30:30","modified_gmt":"2022-05-19T09:30:30","slug":"1051","status":"publish","type":"ufaq","link":"https:\/\/portal.workdo.com.cn\/en\/ufaqs\/1051\/","title":{"rendered":"Why can&#8217;t I find groups to join?"},"content":{"rendered":"<p><span style=\"color: #aaaaaa;\">FAQ-ID\uff1a1051<\/span><br \/>\n<span>There are a few possible reasons why you can&#8217;t find groups to join, such as workplace is not allowed to create groups, all groups are private or you are blocked by the groups.<\/span><!--more--><\/p>\n<div class=\"secondary\">\n<h5>Unable to Find Groups Troubleshoot<\/h5>\n<div class=\"icon\">Plan\uff1a<span class=\"active\"><a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/pricing\/\" target=\"_blank\" rel=\"noopener noreferrer\">All plans<\/a><\/span><\/div>\n<div class=\"icon\">Permission\uff1a<span class=\"active\"><a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1064\/\" target=\"_blank\" rel=\"noopener noreferrer\">All users<\/a><\/span><\/div>\n<div class=\"icon\">Interface\uff1a<span class=\"active\">App<\/span><span class=\"active\">Web<\/span><\/div>\n<p>&nbsp;<br \/>\n<b>STEP 1 \u2502 View Public Groups<\/b><br \/>\nAll groups with privacy set to public will you be able to find them in the public groups and join.<br \/>\n<a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1050\/\" target=\"_blank\" rel=\"noopener noreferrer\">Learn how to find public groups here!<\/a><\/p>\n<p><b>STEP 2 \u2502 Workplace Does Not Allow Creating Groups<\/b><br \/>\n<a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1048\/\" target=\"_blank\" rel=\"noopener noreferrer\">See if your workplace allows group creation.<\/a><\/p>\n<p><b>STEP 3 \u2502 Check if Groups are Private<\/b><br \/>\nIf your workplace allows creating groups and you are unable to find groups to join, it&#8217;s most likely that they are set to private or there aren&#8217;t any. Should this happen, you will need to ask workplace admins or team members to verify.<\/p>\n<ul>\n<li>No groups have been created \u2502 Please ask someone for <a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1048\/\" target=\"_blank\" rel=\"noopener noreferrer\">verify<\/a>.<\/li>\n<li>Groups are private<br \/>\n01. Ask the group admins to check the privacy settings \u2502 Go to <a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/zh-hant\/ufaqs\/1158\/\" target=\"_blank\" rel=\"noopener noreferrer\">Group Settings<\/a> &gt; Group Privacy &gt; See whether the group has been set to private.<br \/>\n02. <a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1049\/\" target=\"_blank\" rel=\"noopener noreferrer\">Ask a group member or admin to invite you to the group<\/a>.<\/li>\n<\/ul>\n<p><b>STEP 4 \u2502 Blocked by Group Admins<\/b><br \/>\nWhen a member has been blocked by the group they are also unable to find it unless <a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1158\/\" target=\"_blank\" rel=\"noopener noreferrer\">the group admin unblock them using the Group Settings.<\/a>.<\/p>\n<\/div>\n<div class=\"secondary\">\n<h5>Relevant Questions<\/h5>\n<p><a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1050\/\" target=\"_blank\" rel=\"noopener noreferrer\">How do I join other public groups in the workplace?<\/a><br \/>\n<a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1048\/\" target=\"_blank\" rel=\"noopener noreferrer\">Workplace or groups? How to create groups?<\/a><br \/>\n<a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1049\/\" target=\"_blank\" rel=\"noopener noreferrer\">How to Invite new members to the group?<\/a><br \/>\n<a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1064\/\" target=\"_blank\" rel=\"noopener noreferrer\">Who are the group admins?<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>FAQ-ID\uff1a1051 There are a few possible reasons why you can&#8217;t find groups to join, such as workplace is not allowed to create groups, all groups are private or you are blocked by the groups.<\/p>\n","protected":false},"author":6,"comment_status":"closed","ping_status":"closed","template":"","ufaq-category":[37],"ufaq-tag":[673,1256,697,1257,1258],"_links":{"self":[{"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/ufaq\/1138"}],"collection":[{"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/ufaq"}],"about":[{"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/types\/ufaq"}],"author":[{"embeddable":true,"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/comments?post=1138"}],"wp:attachment":[{"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/media?parent=1138"}],"wp:term":[{"taxonomy":"ufaq-category","embeddable":true,"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/ufaq-category?post=1138"},{"taxonomy":"ufaq-tag","embeddable":true,"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/ufaq-tag?post=1138"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}