{"id":1112,"date":"2017-02-08T02:56:14","date_gmt":"2017-02-08T02:56:14","guid":{"rendered":"https:\/\/portal.workdo.co\/en\/?post_type=ufaq&#038;p=1112"},"modified":"2022-05-25T18:48:38","modified_gmt":"2022-05-25T18:48:38","slug":"1057","status":"publish","type":"ufaq","link":"https:\/\/portal.workdo.com.cn\/en\/ufaqs\/1057\/","title":{"rendered":"Why can&#8217;t I add buddies using their User ID, email or mobile number?"},"content":{"rendered":"<p><span style=\"color: #aaaaaa;\">FAQ-ID\uff1a1057<\/span><br \/>\n<span>Due to personal privacy reasons, every user can select the different methods of how they would like to be found, including Do-ID, email or mobile number.<\/span><!--more--><\/p>\n<ul>\n<li>Do-ID<br \/>\nEvery Do-ID is unique, so using the <a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1027\/\" target=\"_blank\" rel=\"noopener noreferrer\">Do-ID<\/a>&nbsp;is the surefire way to search out and add buddies.<\/li>\n<li>Email \/ Mobile Number<br \/>\nIf your coworkers are using <a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1033\/\" target=\"_blank\" rel=\"noopener noreferrer\">federated accounts<\/a>, meaning that they have bound an email or mobile number to their accounts, you can use either information to search them out and add them as buddies.<\/li>\n<\/ul>\n<p><span style=\"text-decoration: underline;\">So how come I still can&#8217;t find coworkers even when I have entered their information correctly?<\/span><\/p>\n<p>This is probably due to they do not permit others to search them out using their Do-ID, email or mobile number in Methods of Finding Me settings. Once they have allowed being searched out by other users, you may try to add them as buddies again.<\/p>\n<div class=\"secondary\">\n<h5>Methods of Finding Me<\/h5>\n<div class=\"icon\">Plan\uff1a<span class=\"active\"><a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/pricing\/\" target=\"_blank\" rel=\"noopener noreferrer\">All plans<\/a><\/span><\/div>\n<div class=\"icon\">Permission\uff1a<span class=\"active\"><a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1064\/\" target=\"_blank\" rel=\"noopener noreferrer\">All users<\/a><\/span><\/div>\n<div class=\"icon\">Interface\uff1a<span class=\"active\">App<\/span><span class=\"active\">Web<\/span><\/div>\n<p>Steps\uff1a<\/p>\n<ol>\n<li>Methods of Finding Me\n<ul>\n<li>App \u2502 Click the <img loading=\"lazy\" class=\"alignnone wp-image-4382\" src=\"https:\/\/portal.workdo.co\/wp-content\/uploads\/2020\/04\/Icon-03-Function.png\" alt=\"\" width=\"24\" height=\"24\" data-wp-pid=\"4382\"> icon on the main function screen &gt; Click App Settings &gt; Click Methods of Finding Me.<\/li>\n<li>Web \u2502 Click the <img loading=\"lazy\" class=\"alignnone wp-image-4382\" src=\"https:\/\/portal.workdo.co\/wp-content\/uploads\/2017\/02\/My.png\" alt=\"\" width=\"24\" height=\"24\" data-wp-pid=\"4382\"> icon &gt; Click App Settings &gt; Click Methods of Finding Me on the side menu.<\/li>\n<\/ul>\n<\/li>\n<li>Verify settings\n<ul>\n<li>Do-ID, Email, Mobile Number and Display Name.<\/li>\n<li>Public Email and Mobile Number to allow others to view the information.<\/li>\n<\/ul>\n<\/li>\n<li>Change Settings\n<ul>\n<li>Toggle the button to allow or deny each option.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/div>\n<div class=\"secondary\">\n<h5>Relevant Questions<\/h5>\n<p><a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1027\/\" target=\"_blank\" rel=\"noopener noreferrer\">What is Do-ID? How do I set one?<\/a><br \/>\n<a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1042\/\" target=\"_blank\" rel=\"noopener noreferrer\">Buddy interactions.<\/a><br \/>\n<a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1049\/\" target=\"_blank\" rel=\"noopener noreferrer\">How to Invite new members to a group?<\/a><br \/>\n<a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1059\/\" target=\"_blank\" rel=\"noopener noreferrer\">What is WorkDo Network?<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>FAQ-ID\uff1a1057 Due to personal privacy reasons, every user can select the different methods of how they would like to be found, including Do-ID, email or mobile number.<\/p>\n","protected":false},"author":6,"comment_status":"closed","ping_status":"closed","template":"","ufaq-category":[45,795],"ufaq-tag":[1285,1287,1268,1263,1269,1270,1020],"_links":{"self":[{"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/ufaq\/1112"}],"collection":[{"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/ufaq"}],"about":[{"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/types\/ufaq"}],"author":[{"embeddable":true,"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/comments?post=1112"}],"wp:attachment":[{"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/media?parent=1112"}],"wp:term":[{"taxonomy":"ufaq-category","embeddable":true,"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/ufaq-category?post=1112"},{"taxonomy":"ufaq-tag","embeddable":true,"href":"https:\/\/portal.workdo.com.cn\/en\/wp-json\/wp\/v2\/ufaq-tag?post=1112"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}